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# PERFORMANCE EVALUATION OF VODAFONE

 ✅ Paper Type: Free Essay ✅ Subject: Marketing ✅ Wordcount: 2160 words ✅ Published: 8th May 2017

Vodafone Group Plc (Vodafone) was founded as a subsidiary of Racal Electronics Plc in 1984. It became independent of the company in 1991 then changed its name to Vodafone Group Plc. Today, as a British multinational mobile network operator with headquarters in Newbury, England, it is known as one of the world’s leading telecommunication companies by revenue.

It operates across the globe where it offers a range of communication services dealing directly with consumers and offering services for businesses. Its consumer customers are classified into prepaid and contract and its business customers range from small office-home-office (‘SoHo’) and small-medium enterprises (‘SMEs’) to corporate and multinational corporations (‘MNCs’). Its products and services includes messaging, voice, data, devices to help customers in meeting total communication needs and fixed line solutions. In all, its customer base total 341.1 million proportionate customers all over the globe (www.vodafone.com).

The company’s vision is to become the world leader in communications (www.vodafone.com).

## CALCULATION OF KEY RATIOS (all figures are in £m)

Profitability ratios

Gross profit margin: this is calculated by expressing the gross profit made in the year over sales multiplied by 100.

2010

2009

(15,033/ 44,472)*100 = 33.80%

(15,175/ 41,017)*100 = 37.00%

Operating profit margin: calculated by expressing profit before interest and tax over sales multiplied by 100.

2010

2009

(9,480/44,472)*100 = 21.32%

(5,857/41,017)*100 = 14.28%

Return on Capital Employed (ROCE): calculated by dividing profit before interest and tax over total asset less current liabilities all multiplied by 100

2010

2009

(10,186/156,985-28,616)*100 = 7.93%

(6,608/152,699-27,947)*100 = 5.30%

Gearing: calculated by dividing long term debt over equity

2010

2009

(28632/90381)*100 = 31.7%

(31749/86162) = 36.8%

Liquidity: calculated as current asst over current liabilities and the acid test ratio calculated as current asset less stock over current liabilities

2010

2009

(14,219/28,616) = 0.5

(14,219-433/28,616) = 0.48

(13,029/27,947) = 0.47

(13,029-412/27,947) = 0.45

Price earning (P/E): calculated as average share price for the period over earnings per share (EPS); EPS is calculated as profit for the year over number of issued share

2010

2009

P/E: (132/16.11) = 8.19

(136/17.17) = 7.92

http://www.vodafone.com

## Profitability ratio

Gross profit margin relates to the trading profit of a firm to its sales. Generally, it should be steady year and year and any wide variation investigated (Cox and Fardon, 2007). In the case of Vodafone, there was a fall in this ratio from 2009 to 2010 from 37% to 33.8%. This fall can be attributed to the increase in cost of sales of 13.92%, nearly twice as high as the increase in sales of 8.42%. Further investigation is need to ascertain the increase in cost of sales.

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On the contrary operating profit margin nearly doubled from 14.28% in 2009 to 21.32% in 2010. This margin highlights how effectively a firm has managed its cost of operations. It would look like Vodafone has managed cost effectively; however the increase is due to a fall in impairment loss of approximately 64% on goodwill. In 2009 there were a lot of adverse events e.g. economic down turn. Otherwise all cost remained fairly the same only slightly higher in 2010.

ROCE increased from 5.3% to 7.93% in 2010. It is good as it reflects that Vodafone has the ability to earn a return on all capital employed increasingly. Investors should be happy in this respect as it means their investment is been put to good use. What will be more helpful is a five year trend and knowing that the 7.93% is at least equal to the return on a bank account (Cox and Fardon, 2007).

## Gearing ratio

This ratio decreased by 13.9% to 31.75% in 2010. Long term borrowing fell 9.8% over the period, mainly due to a sharp fall in other liabilities, while equity increased by 4.9%. Higher gearing means less secure equity capital; partly because repayment and interest make debt costly and partly because strictly speaking it can be recalled at any time. Although there is no clear standard to judge acceptable gearing level, when gearing exceeds 100% it tends to worry investors (Cox and Fardon, 2007). Thus, in this case Vodafone has done well although five years figures will give us a clearer trend.

## Liquidity/acid test ratio

Liquidity is the ability of a firm to pay off current obligation. Both the acid test and current ratio increased from 2009 to 2010. However, both ratios fall short of the rule-of-thumb that current ratio should be 2:1 (0.5 in 2010 and 0.47 in 2009) and acid test 1:1 (0.48 in 2010 and 0.45 in 2009). It shows Vodafone is not liquid. This is not a problem as such because in the telecommunications industry there are relatively few current assets and this contributes to low current ratios (Costea, 2006). For a meaningful conclusion a five year tread and industry average is needed.

## P/E ratio

This ratio represents the market’s view of the growth potential of the company, its dividend policy and the degree of risk involved in the investment (Alexander, Britton and Jorissen, 2007). High P/E ratio means investors have good feelings about the factors mentioned, i.e. good growth opportunities, relatively safe earnings etc (Brealey, Myers and Allen, 2008). In the case of Vodafone there has been an increase in the ratio by 3.4% to 8.19 which highlights that investors are confident in the company. Again five years trend and comparison to the industry average will give a more meaningful conclusion.

## NON FINANCIAL

SWOT analysis forms the basis of this section. Analysis of the financial statement and research by datamonitor show that there has been little change in the SWOT of Vodafone between 2009 and 2010 (see appendix 1).

## Strengths

Vodafone has strong international brand recognition. in an age where branding is key element of marketing this is a key strength. In 2009, in Brand finance global ranking, the Vodafone brand came 8th as most valuable brand. In 2010 it moved up to 7th position. It has developed a set of guidelines, to enable the consistent use of the Vodafone brand, in areas such as advertising, retail, online and merchandising and ensured it has a strong customer focus. The company also has extensive global reach and diversified revenue base. It has equity interests in over 30 countries and over 40 partner markets worldwide. It operates in three geographic regions – Europe, Africa and Central Europe, Asia Pacific and Middle East and also has an investment in the United States. This reduces business risk and provides synergy. Furthermore, it is a leader in its markets meaning it understands its market.

## Weaknesses

The company continues to be a part of legal proceedings which eats into the company’s profits. In 2004, Vodafone 2, one of the subsidiaries initiated a legal action to an enquiry by HMRC with regard to the UK tax treatment of its Luxembourg holding company, Vodafone Investments Luxembourg SARL (‘VIL’), under the CFC Regime. The enquiry is ongoing and a provision of £2.2bn has been and was made in 2010 and 2009 accounts. This event shows Vodafone as an irresponsible company trying to evade taxation.

## Opportunities

Strong growth has been forecast for the mobile advertising market with mobile phones becoming the centre of digital convergence. Indeed, compounded growth forecast for the USA alone is 70% for 2008-2013. This is good news for Vodafone as it has been focusing here in recent times and thus, offers the potential to increase revenue in the future.

The penetration of third generation technology (3G) has been increasing in recent times. It allows service providers to provide many services including mobile TV and VoD. The penetration rate of 3G in advanced economies is forecast to increase from nearly 30% to 60% between 2008 and 2013. At present Vodafone is an active leader in this market and thus is taking advantage of this.

## Threats

The telecommunication industry is highly competitive. In addition technology is constantly changing and if one is not careful one can be out of competition. Competition is also very high because markets are becoming saturated and thus marketing is shifting towards customer retention rather than acquisition. This is particularly so in the European market where Vodafone generates considerable revenue.

## RECOMMENDATION

Comparing the company’s performance over a 2year period with the ratios can result in a highly inaccurate conclusion. For instance, is the fall in gross profit a one off occurrence within five years or has it been falling only rising in 2009 and falling again in 2010. If this is the case then there is a big problem. This being the case, it is recommended that the company develop the analysis over 5 years for more informative conclusion. This is not to say that the one off occurrence in gross profit margin does not need attention. Also although the company may be doing well it may be below industry standards and thus industry average is needed to ensure this is not so and if it is then the company will know where to work on. This is particularly the case for Vodafone’s liquidity. The company is not liquid. Is this in line with industry average? Perhaps further liquidity test is needed.

It is also recommended that the sharp rise in cost of sales is investigated. A breakdown of the cost is needed to know which element(s) is the culprit to determine what can be done about it.

## CONCLUSION

Overall Vodafone performed better in 2010 than it did in 2009. This should be commended as the economic environment has not been all that favourable. The company was profitable improving in both its operating profit margin and ROCE with the exception of gross profit margin falling. This has been commented on above. Improvement in the ROCE showed Vodafone to have made extensive use of capital employed. It has kept its gearing level under control and according to the price earnings ratio, investors are confident about the future prospect of the company and this is reflected in the increase in current share price of the company as is in appendix one.

Once again Vodafone can be commended for maintaining and building on its strength; extending global reach, maintaining its lead and increasing its brand value. This has definite impact on its ability to improve its profitability and do well despite performing in a mature, highly competitive environment with a dire climate. It is rather unfortunate that none of its strength or opportunities can eradicate or minimise its weakness. Vodafone needs to take care when calculating and recognising tax ensuring that it has proper internal controls to ensure all rules and regulations are adhered to as fully as possible.

## References:

Alexander, D., Britton, A. and Jorissen, A. (2007) International Financial Reporting and Analysis, London Thomson Learning.

Brealey, R. A., Stewart, C. M. and Allen, F. (2008), Principles of Corporate Finance Singapore: McGraw-Hill.

Costae, Adrian ‘The Analysis of the Telecommunication Sector by means of Data Mining Technique,’ 2006, Journal of Applied Quantitative Methods, pp.144-150

Cox, D. (2007) Accounting: the basics of financial and management accounting. Worcester: Osborne Books Ltd

DATAMONITOR (2009) SWOT analysis, April 2009. London; DATAMONITOR

http://www.lse.co.uk/SharePrice.asp?shareprice=VOD&share=vodafone_grp

http://www.vodafone.com/etc/medialib/agm_09.Par.22820.File.dat/VF_Annual%20Report_2009.pdf

http://www.vodafone.com/etc/medialib/agm_10.Par.86506.File.dat/vf_ar2010.pdf

London Stock Exchange (2010), 3 months Vodafone Share Graph. London Stock Exchange, Accessed 11 August 2010.

Vodafone Group Plc. (2009) Annual Report For the year ended 31st March 2009, Vodafone Accessed 10 August 2010.

Vodafone Group Plc. (2010) Annual Report For the year ended 31st March 2010, Vodafone Accessed 10 August 2010.

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